Thank you for shopping with Yard Farm Bermuda, we appreciate your support! We strive to give you the best service and complete satisfaction with our products. If you receive your order and are not satisfied with your purchase please let us know and we will do our best to accommodate the situation. All returns are fully refundable only if the product has been unopened or unused. You may return any unopened or unused product purchased within 30 days of purchase for a full refund. Once we have received and processed the returned product, we will notify you via phone or e-mail of your refund. If you have any further questions about returns or refunds, please do not hesitate to contact us at yardfarmbermuda@gmail.com.